We are looking for a Solution Architect who will operate in France locally for our client who has 15+ years of experience with a presence in 40 countries working with Oracle Cloud customers, as a trusted Oracle partner globally for ERP, SCM, HCM, CX, and EPM solutions.
Architecting Solutions for Oracle Cloud HCM implementations (HR, absence, Payroll, Talent, ORC, Learn and so on)
· Participating in the creation and execution of innovative solutions to differentiate Evosys’s position as a Solution provider
· Leading key sessions and meetings with customers during implementations
· Delivery Governance to ensure successful delivery and efficient solutions for designated HCM implementations
· Utilization of standardized tools and packages during implementations
· Working closely with regional leadership in order to collaboratively deliver HCM engagements to customers
· Keeping track of scope, delivery risks, and mitigation during implementations
· Managing & mentoring resources of the delivery team
· Manage service delivery teams and individual objectives, performance, and development.
· Develop and operate a set of service level management tools
· Ascertaining & prioritizing future needs
· Manage Escalations and Customer Satisfaction
· Helping on Business Process Improvement
· Ensure Customer success
· Monitor and report on service delivery metrics and overall performance
· Process and regulatory compliance know-how in the European region
If interested, please share your CV at email@example.com.