Would you like to work for the European Commission in Brussels?

Our client is looking for a Support Manager – European Commission-EUIN186

Location: hybrid (but needs to be located in Brussels)

Nature of Tasks:

• Organization, implementation, and maintenance of (IS) support
• IS Service Management
• Coordination of wiki sites, collaborative sites, or social networks
• Follow-up on service quality
• Management and follow-up of user requests
• Guidance regarding the use of information systems
• Management of incidents related to information systems; organization of the reporting
• Conception and organization of user documentation for information systems
• Conception and management of IS and ICT training
• Participation in user, service, and project meetings

Requirements

Must Have’s:

• Bachelor’s Degree in IT
• Knowledge in end-user assistance or support of information systems
• Good knowledge of ITIL
• Knowledge of wikis, collaborative sites, and social networks
• Good reporting skills
• ITIL foundation certification

Self-Assessment Questions:

1. Do you have a Bachelor’s Degree in IT?
2. Do you have knowledge of end-user assistance or support of information systems?
3. Do you have good knowledge of ITIL?
4. Do you have knowledge of wikis, collaborative sites, and social networks?
5. Do you have good reporting skills?
6. Do you have ITIL foundation certification?

Benefits

Terms & Benefits:

• 420 euros/day
• Type: Hybrid (but needs to be located in Brussels)
• Deadline: 15/06/2023
• Duration: 4 years contract
• NET30 payment perms
• Freelancer/B2B
• EU nationals

If interested, please share your CV at iuliana@euroasiarecruiting.com