We are looking on behalf of our client for a Collections – Senior Process Associate – French – French full-time remote.

Company mission:

The company is a leading global company with 90,000+ employees, who have the expertise to go deep with the world’s biggest brands—and have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. A deep understanding of client business, good negotiating skills and market awareness is required from you to become a trusted partner for the company.

Responsibilities:

  • Completes the entire cycle of activities related to daily assignments, coordinating with the Account Manager to ensure customer satisfaction while respecting Risk Management policies 
  • Supervises current positions by performing sounding activities related to outstanding debt
  • Supervises past due performance evaluating risk of each assignment and for annual/semi-annual review and renewal process undertaken by Risk Department
  • Works closely with Cash Application team to ensure accurate matching of payments
  • Receives requirements to perform changes to the customer database
  • Creates customized customer statements and sends them to customers
  • Follows up with customers, requests for payments and investigates the reasons for non-payments
  • Follow-up on accounts and payments.
  • Communicates with internal and external customers

Requirements:

  • Very good knowledge of French, min C1
  •  Accounting knowledge – intermediate level; 
  • Similar work experience 
  • Work experience with SAP system (Advantage) 
  • Organized personality with attention to details and customer orientation; 
  • Accurate, logical problem solver; 
  • Aility to handle client on one-on-one basis, via e-mails and calls; 

Benefits:

  • Attractive salary;
  • Stable job offers – employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts.

If interested, please share your CV at iuliana@euroasiarecruiting.com.