We are looking on behalf of our client for an Insurance – Claims – Process Associate – English full-time remote.

Company mission:

The company is a leading global company with 90,000+ employees, who have the expertise to go deep with the world’s biggest brands—and have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. A deep understanding of client business, good negotiating skills and market awareness is required from you to become a trusted partner for the company.


  • Examine claims documents received
  • Examine documents to settle any required adjustments
  • Review client inquiries regarding open billing invoices, research statements from ceding companies and brokers
  • Ensure timely and accurate processing of claim documents, including claim payments and claims setup, sending of acknowledgement letters, and other non-core claims processes
  • Identify potential claims to be called out and refer to appropriate personnel
  • Remain abreast of company and industry changes as well as changes in internal processes and procedures
  • Provide operational support as needed to various business lines, communicate with customers via phone and written correspondence to obtain specific claim information
  • Work with the Accounting team to book corrections and assure ledger
  • Successfully graduating the training plan attached to the position and the tasks;
  • Updating the working procedures periodically;
  • Training other team members regarding the daily tasks whenever necessary and requested by the manager.
  • Maintain and develop relationships with relevant markets and client serviced by team and all major customers within those markets as appropriate;
  • Identify opportunities for continuous process improvement and innovative solutions and communicate to direct manager


  • Very good knowledge of English, B2 
  • Good Excel, MS Access, Power Point skills, word experience will be an added advantage
  • Be a self-starter, highly organized and able to handle multiple priorities and meet deadlines
  • Good verbal and written communication skills and able to deliver results in time
  • Working experience with various countries and cultures would be a plus
  • Insurance Certification/ experience would be a plus Encouraged qualifications 
  • Personal culture and client management expertise. 
  • High motivation and ability to learn. 
  • Ability to work under time pressure.


  • Attractive salary;
  • Stable job offers – employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts.

If interested, please share your CV at iuliana@euroasiarecruiting.com.