- User guidance and support regarding the use of information systems / ICT tools
- Follow-up of incidents related to information systems organisation of the reporting
- Follow-up of user requests
- Follow-up of bug report
Knowledge and skills
- Proven knowledge in end user assistance and support of information systems
- Good IT skills
- Knowledge of wiki, collaborative sites and social networks
- Excellent communication / writing skills.
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team.
- Ability to participate in multi-lingual meetings
- Able to use the office automation tools used in the Commission (MS-Office).
If interested, please share your CV at firstname.lastname@example.org.