• User guidance and support regarding the use of information systems / ICT tools
  • Follow-up of incidents related to information systems organisation of the reporting
  • Follow-up of user requests
  • Follow-up of bug report

Knowledge and skills

  • Proven knowledge in end user assistance and support of information systems
  • Good IT skills
  • Knowledge of wiki, collaborative sites and social networks
  • Excellent communication / writing skills.
  • Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team.
  • Ability to participate in multi-lingual meetings
  • Able to use the office automation tools used in the Commission (MS-Office).

If interested, please share your CV at