Client Description:

Our customer is a leading provider of advanced communications software, products, and productivity solutions for the digital workplace. Customer enables enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centres, and hosted business services, whether in the cloud or on-premises.

Customer innovative products, solutions, and services are used by large multinational enterprises and leading tier-one operators worldwide. Our underlying high-definition voice technology and products provide enhanced quality and an improved end-user communication experience.

They are running now EBS V11.5.10 and are implementing Oracle Cloud – This role is to LEAD the service & Service contracts

Role:

Team member in implementation of Oracle Cloud CX, Order Management, Install based, and preference to Subscription Management at the client.

This position will be responsible for gathering the business requirements from the client and lead the implementation of the service and service contracts business areas, as part of the implementation team

Core activities will include gathering and understanding the details of the business processes, configuring the system, preparing functional design documents for customizations, testing the customizations, and overall testing.

The focus is in reverse logistics and RMA support

Requirements

  • Experience of 4 years or more in implementing/supporting CX, Order Management, Install based modules in Oracle Cloud – Required
  • Experience of 2 in implementing/supporting Subscription Management – Nice to have
  • Experience of 5 years or more in supporting Oracle CRM Service and Service Contracts modules in Oracle on-Prem (Ver. 11/12) – Advantage
  • Experience in leading Service implementation in Oracle Fusion Cloud – Required
  • Implementation/support of Oracle application wrote any design of Oracle Application
  • Familiarity with service business processes – Required, in hi tech companies – preferable
  • Experience of writing functional designs
  • Experience in a global industrial company – an advantage
  • Knowledge and experience in development in Oracle – writing queries and scripts in Oracle DB and SQL – advantage
  • Good English level (writing and speaking) – Required

We offer

  • 100% remote work, B2B contract with invoice
  • Trust-based managerial culture
  • Participate in only in international projects
  • Referral bonuses for recommending your friends
  • Career evolution
  • Paid Time Off (Vacation, Sick & Public Holidays in your country)

If interested, please share your CV at iuliana@euroasiarecruiting.com.