CrowdTwist is a fast-growing loyalty platform that is changing our industry by providing the most comprehensive omni-channel loyalty & analytics solutions for industry-leading brands. The Strategy & Analytics team’s work taps into our analytical and creative strengths through a mix of hands-on client strategy work, loyalty innovation, and strategy development across a variety of industries.
As a Sr. Strategist on the Strategy & Analytics team, you’ll help clients build more profitable and active relationships with customers and deliver a deeper understanding of how customers engage across channels to drive a measurable increase in high-value behaviors and spend. Strategic marketing services, loyalty campaign analytics, program ROI modeling, and loyalty program design are just a few of the ways the strategy team assists clients and prospects in making smarter decisions and achieving greater results.

Responsibilities:

• Being an inventive problem-solver, comfortable addressing ambiguous questions, thinking quickly on the spot, and executing sophisticated analyses
• Playing a key role in the creation of programs and business cases to retain and win new clients
• Building and evolving loyalty ROI models & economies to forecast short and long-term impact
• Tapping into our database of powerful 1st-party data to conduct quantitative analysis, such as customer segmentation and lifetime value modeling
• Providing analytics and integrated loyalty program solutions to guide client decision-making, actively participating in program strategy planning exercises
• Keeping a pulse on the loyalty marketing industry and building up knowledge of business strategy issues.
• Collaborating with Client Managers, Marketing, and Sales teams to develop robust program approaches

Requirements:

• Minimum 3-5 years of professional experience in strategic consulting, marketing analytics, or a similarly data-intensive field
• Experience with Oracle CrowdTwist /Oracle Symphony
• 3+ years in the development and management of customer loyalty program(s), including evolving a program over a period of years and managing a budget associated with a platform.
• An understanding of B2C marketing: multichannel marketing, database marketing, digital advertising, direct response marketing, CRM, etc.
• Agency or consulting experience is strongly preferred.
• Experience in the development of service offerings within a consulting environment is a plus
• Hands-on skills using data to drive decisions – proficiency in Excel is required; SQL experience is a plus
• Experience translating data analysis into actionable marketing recommendations and presentations – proficiency in PowerPoint is required
• Ability to leverage business experience/acumen to identify new business and marketing opportunities
• Excellent verbal and written communication skills, along with project management and interpersonal communication abilities (ability to produce professional reports and present to senior-level executives within client organizations).
• Strong listening and superior relationship-building skills
• Outstanding attention to detail and high personal quality expectations
• High intellectual curiosity, drive, determination, self-confidence, and persuasion skills
• Self-directed and self-motivated with a demonstrated work ethic and ability to perform under pressure and meet deadlines
• Willingness to travel as needed
• Bachelor’s Degree required, Advanced Degree strongly preferred (preferably in Marketing, Business Management, Economics, Statistics, or other related coursework)
• Remote location is acceptable

Abilities and skills:

• Proven quantitative analytical abilities, including expert Excel modeling skills
• Ability to write SQL queries is a strong plus
• Strong interpersonal skills and the ability to interact effectively at all levels of an organization
• Extremely organized with a strong attention to detail. Experience managing and prioritizing multiple requests in a fast-paced environment
• Stellar communication skills, both verbal and in writing. Experience in building compelling PowerPoint presentations and presenting to clients
• Outstanding quantitative and research skills, and proven data interpretation and visualization capabilities
• Flexible, adaptable, and excited to work in a dynamic environment
• Become a trusted advisor to your clients by developing and guiding their loyalty roadmap and engagement plans
• Be Committed to Loyalty. Guide our clients to best-in-class loyalty programs, whether starting from scratch or expanding and evolving a current program.
• Sit in the C-Suite. Engage with senior leaders at organizations by delivering recommendations and guidance on their programs.
• Showcase Thought Leadership. The loyalty world evolves quickly. Continually be familiar with trends, technology solutions, and competitive strategies, and then translate them into new marketing opportunities for clients.
• Produce Results – Efficiently. You go the extra mile but in half the time. Accelerate results for clients while staying well within project scope and timelines.
• Expand our Footprint. Showcase the value of strategic services to current clients and be a key piece of our business development process to drive new business opportunities.

We offer:

• Long-term B2B contract
• Friendly atmosphere and Trust-based managerial culture
• 100% remote work
• Career and professional development of your personal strengths in the international group
• Fun & creative work environment in a fast-growing company
• Participate only in international projects
• Referral bonuses for recommending your friends
• Career evolution
• Paid Time Off (Vacation, Sick & Public Holidays in your country)

If interested, please share your CV at iuliana@euroasiarecruiting.com.