As a Solution Architect for Oracle’s Crowd Twist Loyalty & Engagement platform, you will play a central role in designing and delivering technical solutions that empower some of the world’s leading brands to build profitable, omni-channel customer relationships. In this client-facing position, you will blend your deep product expertise, technical acumen, and account management experience to ensure the successful adoption and optimization of Oracle’s loyalty and analytics technology.

Responsibilities:

  • Lead technical implementations of the Oracle Crowd Twist platform, ensuring smooth onboarding, integration, and ongoing success for enterprise clients.
  • Serve as the primary technical contact, building and maintaining strong client relationships across program leaders and technical stakeholders.
  • Gather, analyze, and translate client business requirements into scalable technical solutions leveraging Oracle Crowd Twist.
  • Architect and document integration solutions with client platforms and third-party systems using APIs and standard protocols.
  • Manage and project lead all technical workstreams for new client implementations, including timelines, deliverables, and ongoing program operations.
  • Conduct business and technical reviews, provide optimization recommendations, and align platform usage with client KPIs.
  • Partner with Sales and Customer Success teams to support upsell/cross-sell opportunities by articulating the business value and technical strengths of Oracle Crowd Twist.
  • Provide product feedback to Oracle product management and contribute insights toward the platform roadmap.
  • Define and improve repeatable internal processes for onboarding and managing multiple client programs.
  • Deliver product demos, presentations, and documentation to educate both internal teams and customers.

Requirements:

  • 3-5 years of experience in solution architecture, technical consulting, or implementation, ideally within SaaS, digital marketing, loyalty, or customer engagement domains.
  • Bachelor’s degree in computer science, Information Systems, or related field.
  • Track record of managing and delivering complex technical solutions for multiple clients in a fast-paced environment.
  • Strong project management skills, with experience handling multiple priorities simultaneously.
  • Excellent presentation and communication skills, adept at engaging stakeholders from line users to C-level executives.
  • Experience with API protocols, system integrations, and online marketing technologies
  • Strong analytical and problem-solving skills

Nice to have:

  • Experience in the IT or cloud technology sector
  • Familiarity with omni-channel customer engagement and digital analytics
  • Organizational skills with high attention to detail and a results-driven mindset
  • Proven ability to develop and nurture client relationships and manage expectations
  • Knowledge of Oracle CX Cloud solutions is a plus

We offer:

  • Long-term B2B contract
  • Friendly atmosphere and Trust-based managerial culture
  • 100% remote work
  • Career and professional development of your personal strengths in the international group
  • Fun & creative work environment in a fast-growing company
  • Participate only in international projects
  • Referral bonuses for recommending your friends to the Unitask Group
  • Career evolution
  • Paid Time Off (Vacation, Sick & Public Holidays in your country)

If interested, please share your CV at iuliana@euroasiarecruiting.com.