We are looking for a Functional Service Contracts Analyst with expertise in Service and Service Contracts support, implementation and configuration.

Our customer is a leading provider of advanced communications software, products, and productivity solutions for the digital workplace. They enable enterprises and service providers to build and operate all-IP voice networks for delivering unified communications, contact centers, and hosted business services, whether in the cloud or on-premises.

Their innovative products, solutions, and services are used by large multinational enterprises and leading tier-one operators worldwide. Our underlying high-definition voice technology and products provide enhanced quality and an improved end-user communication experience.

The company is running now EBS V11.5.10 and is implementing Oracle Cloud.

Responsibilities:

  • This position will be responsible for the support of the client users (replacing the internal IT).
  • Core activities will include understanding the details of the business processes and supporting them.
  • In addition, the role will include the implementation of the new Oracle Cloud.
  • As part of this, it includes gathering business requirements, defining requirements, the configuration of standard applications, gap analysis, functional design of application extensions, and end-user support.

Requirements:

  • Experience of 5 years or more in supporting Service and Service Contracts modules in Oracle Applications ā€“ Required
  • Implementation/support of Oracle application wrote any design of Oracle Application
  • Familiarity with service business processes ā€“ Required, in hi-tech companies – preferable
  • Experience of writing functional designs
  • Experience in a global industrial company – an advantage
  • Knowledge and experience in development in Oracle – writing queries and scripts in Oracle DB and SQL ā€“ advantage
  • Familiarity with Oracle Fusion / Cloud
  • Good English level (writing and speaking) – Required

We offer

  • A permanent B2B contract with the leader in innovation and engineering consulting
  • 100% remote work
  • Trust-based managerial culture
  • Participate in only in international projects
  • Referral bonuses for recommending your friends to the Unitask Group
  • Career evolution
  • Paid Time Off (Vacation, Sick & Public Holidays of your country)

If interested, please share your CV at iuliana@euroasiarecruiting.com.